life. Launching The MECAnism, a practical framework
Inspirational
Date Published: September 2026
Publisher: Serapis Bey Publishing
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TRANSFORM YOUR LIFE WITH THE WAY YOU SPEAK
As human beings, we have a deep need for social connection, yet our primitive
fight-or-flight response can be a major barrier to achieving it, leading to
misunderstanding, conflict and disconnection.
Fortunately, there is a solution.
The Human Language delivers a compelling message. By replacing our habitual,
learned patterns of communication we can experience greater understanding,
empathy and connection in our relationships, transforming our lives.
Through easy-to-follow chapters, this book introduces The MECAnism, to calm
your instinctive reactions, gain emotional clarity and develop psychological
safety. It gives you the practical tools and techniques to listen, speak and
act in your daily life with compassion, for yourself and others, enabling you
to meet your needs with confidence.
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verbalise my feelings and work through moments of overwhelm. There are
applications across all areas of life.It can, and will be, a transformative
book.”
Pam Bryant, Oxford, UK
“Penny uses just enough science to help the reader understand why they behave
the way they do while focusing on simple techniques to get to the heart of
change.
The Human Language should be required reading for anybody who has to work or
live with other people, which is most of us.”
Diana D’Ascoli, Philadelphia, US
EXCERPT
Changing the way we speak to other people is not an easy or quick
process. It has become deeply ingrained in us for various reasons—
our judgements, unconscious biases, unmet needs, and the
assumptions and reactions we make on a daily basis. However, and
it is a significant ‘however’, the crucial fact remains that … we hold
the power to change. It is entirely within our human capability to
break old habits and form new ones. The new type of
communication and connection we are discussing involves skills that
can be learned by any one of us at any point in our lives. We have
the ability to re-engineer our relationships so our daily lives no
longer resemble the examples mentioned above. Our daily existence
can transform into a state where we have greater control about how
we listen to and speak with others. We can experience the benefits
of genuine connection and understanding, both with other people
and with ourselves. This shift will bring about less conflict and
xvenable us to attract less of what we don’t want and more of what we
truly want. Ultimately, it will lead us to a greater sense of inner
peace. To embark on this journey, we examine how we conduct our
conversations. In this book, we encourage you to shine a light on
your minds, to pay attention to the messages conveyed by your
emotions, to identify your underlying core needs, and to choose
actions that will best fulfil what you truly want underneath. First, we
must address the most significant conversation of all; the one we
have with ourselves.
About the Author
 Penny Newton-Hurley is the founder of CommPassion Ltd. She has worked with
large private organisations in the UK and globally, and in the public sector
across the areas of government, military, healthcare and education for more
than 30 years. CommPassion provides training in interpersonal communication
skills, resolving conflict between individuals and building psychological
safety within teams for higher workplace and relationship performance.
In 2025, her company launched their first four online courses, taking their
expertise and experience from the world of business directly to individuals in
all areas of their lives. This book reveals the details behind her courses and
supports the learning of improved communications skills.
Communication has been a fascination for Penny since childhood, when she spoke
with her father in Morse Code! After a few exciting years spent working in
International Marketing, Penny had an opportunity to be involved in the
nascent field of Internal Communication where she began to understand the
importance of humanto-human connection in the workplace. In 2005, she was
introduced to the teachings of nonviolent communication. From that moment on,
it became her purpose to spread this message as far as possible, a mission to
change the way we talk and listen and communicate with each other; to change
the way the world speaks.
Today, she is a trainer of compassionate communication techniques, Workplace
Mediator, Certified Psychological Safety Facilitator with the Fearless
Organisation; as well as a UK Samaritans Listening Volunteer. Penny holds a BA
(Combined Honours) in Modern Languages (French/Spanish) with Politics,
Economics and Linguistics.
Contact Links
Instagram: @pennynewtonhurley
Facebook: Penny Newton-Hurley
LinkedIn: Penny Newton-Hurley
TikTok: @pennynewtonhurley
YouTube: Penny Newton-Hurley
